Warranty

Fiberon® HomeSelectTM Premium Composite Railing

20-Year Residential Limited Warranty

Fiberon warrants that the following products shall remain free from material manufacturing defects, and under normal and proper service conditions will not check, splinter, delaminate, rot or suffer structural damage from fungal decay when used in conjunction with an above ground application, under normal use and is installed and maintained according to manufacturer’s guidelines.

Railing: Fiberon HomeSelect Railing; Natural, Classic, Deluxe, Traditional and Sentry

The term of warranty shall be twenty (20) years from original purchase date for a residential purchaser from an authorized Fiberon product dealer.

Remedy

Purchaser’s sole remedy for any claim whatsoever arising out of the purchase, use, storage or possession of Fiberon products (whether such claim is contract, warranty, tort, strict liability or otherwise), including without limitation any claim that Fiberon products failed to perform as warranted above, shall be replaced with new Fiberon product in an amount equal to the volume of defective material as listed on the Prorated Warranty Schedule. Replacement material will be provided that is as close as possible in color, design and quality to the original installation, but we do not guarantee an exact match as colors and designs will change. Warrantor may elect to refund the percentage of the original purchase price listed on the Prorated Warranty Schedule in lieu of replacing the product or if Fiberon deems the repair is not commercially practicable or cannot be made in a timely manner.

This Warranty does not cover costs of installation, removal or reinstallation. The Warrantor’s sole obligation is limited to replacement of the Product, and Warrantor shall have no further liability of obligation except as expressly stated herein. In no event will Fiberon be liable for any incidental, special, indirect or consequential damages resulting from any defect in the Product supplied, including but not limited to, damage to property. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

Any owner seeking remedy under this warranty must notify Fiberon in writing within 30 days after discovering a possible nonconformity of the Product, and before beginning any permanent repair. This written notice should describe the possible nonconformity and include the date the Product was installed. Immediately upon discovering any possible nonconforming Product, the owner must make temporary repairs at the owner’s expense to protect all property that could be affected. The owner must allow Fiberon to enter the property into which the Product is installed to inspect the possibility of nonconforming Product. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

Limitations and Disclaimers

Warrantor shall not be liable for installation, removal or reinstallation costs or for any indirect, punitive, exemplary or consequential damages of any kind. Fiberon does not warrant against and is not responsible for, and no implied warranty shall be deemed to cover, any condition attributable to: (1) improper installation of Fiberon products and/or failure to abide by Fiberon’s installation guidelines, including but not limited to improper gapping; (2) use of Fiberon products beyond normal use or in an application not recommended by Fiberon’s guidelines and local building codes; (3) movement, distortion, collapse or settling of the ground or the supporting structure on which Fiberon products are installed; (4) Defects to or failure arising from decking structure resulting from water caused by improper installation, workmanship, maintenance or repair; (5) any act of God (such as flooding, hurricane, earthquake, lightning, etc.); (6) discoloration caused by aggressive atmospheric pollutants including but not limited to metallic oxides or particles and airborne mold
or mildew; (7) staining from foreign substances such as dirt, grease, oil, harsh chemicals found in cleaners or normal weathering (defined as natural efflorescence, exposure to sunlight, weather and atmospheric conditions which will cause any colored surface to gradually fade, flake, chalk, rust or accumulate dirt or stains); (8) damage resulting from fire or exposure to excessive heat sources such as cooking devices or retro-reflective surfaces; (9) the application of improper paints, stains, surface treatments or other chemical substances including but not limited to non-recommended cleaners or pesticides; (10) climate change or any other cause beyond the control of Fiberon; (11) variations or changes in color
of Fiberon products; (12) improper handling, storage, abuse or neglect of Fiberon products by Purchaser or third parties; (13) ordinary wear and tear; (14) impact from foreign objects; or (15) any fasteners not supplied or approved by Fiberon.

The purchaser is solely responsible for determining whether Fiberon product meets the requirements of any applicable safety code or similar regulation.

No Fiberon dealer, installer, reseller, agent or employee is authorized to make any modification, extension or addition to this Warranty. No person or entity
is authorized by Warrantor to make any statement or representation, as to
the quality or performance of Fiberon product, other than as contained in
this Limited Warranty and it may not be altered except in a written instrument signed by Warrantor and buyer. Some states do not allow limitation on how long any implied warranty lasts and/or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.

Warranty Claim Procedure

To obtain replacement, the original owner must send a copy of this warranty certificate, copy of original proof of purchase and photos of the issue to the address below. Such proof of purchase must be from an authorized Fiberon product dealer and must show (1) the date of the purchase and (2) that sufficient Fiberon product has been purchased to cover the number of lineal feet claimed to be damaged. Fiberon must make a determination on the claim before any permanent repairs or removal of materials may be undertaken.

Fiberon® HomeSelectTM Premium Composite Railing

Care & Cleaning Instructions

Cleaning

Fiberon HomeSelect rail systems can be cleaned with any detergent recommended for use on vinyl products. Follow the manufacturer’s directions. Mild household cleaners such as dish washing soap or glass cleaner without ammonia can also be used. Do not use cleaners containing ammonia, bleach or abrasives. Be sure to follow the manufacturer’s directions.

Mold and Mildew

Mold and mildew are common environmental conditions. Molds grow on decaying organic material such as wood, leaf decay and pollen. Tiny and lightweight, mold spores travel easily through the air. Different climates experience varying degrees of these conditions depending on the amount of moisture and heat present.

To thrive, mold and mildew need air, water, elevated temperatures and a food source. There is no way to eliminate all these conditions in the environment. A wide variety of building materials including concrete, wood products, vinyl siding and many others are subject to potential mold growth.

To minimize mold on your railing, clean your rail as often as needed, at least twice each year. Climate conditions vary in different regions of the country and may necessitate more periodic cleaning. Removal of leaves, debris, and other organic materials that provide a food source for mold development is important. If mold is present on your rail, use soap and water to clean.

Dirt and Grime

Dislodge accumulated dirt by using soap and water. Thoroughly rinse off with a garden hose. Skilled professionals may use a pressure washer with wide fan tips, at low pressures under 1,500 psi and at safe distances, 12” from the rail. In the wrong hands, your rail can be damaged. Exercise extreme caution.

Oil and Grease Stains

Speedy cleanup is best. To clean grease and oil stains that soap and water cannot remove, some all-purpose cleaners, such as Fantastik, will cut through grease and grime. Or use a commercial rail cleaner designed specifically for your type of railing. De-Solv-It Citrus Solution is effective in removing tar, asphalt, oil, grease and chewing gum. Be sure to follow the manufacturer’s recommendations and test in an inconspicuous area prior to cleaning the entire rail.

Salt and Calcium Chloride

Build-up of salt and calcium chloride from snow and ice removal is easily removed with enough water and perhaps a light scrub. Use a garden hose or sprayer. If using a pressure washer, use at low pressures under 1,500 psi and at safe distances, to avoid damaging your rail. Never use METAL or sharp edged tools to remove snow and ice on the surface of any Fiberon HomeSelect rail product.

Paint / Stain

It is not necessary to paint the Fiberon HomeSelect rail system. As a vinyl-coated product, paint or stain will not adhere to it well.

Easy to Care for ClearVisionSystem® Acrylic Panels

To wash, wet a clean cloth with lukewarm water and dish washing liquid or use a damp cleaning cloth, such as 3M® Scotch-BriteTM High Performance Cleaning Cloth (877-362-5684). Apply only light pressure, rinse with clear water, and blot dry with a damp chamois. It’s easy using a plastic cleaner polish, which when polishing by hand, will also make fine scratches disappear. For excessively
dirty surfaces, rinse surface dirt off before washing. Never use window sprays, kitchen scouring compounds, or solvents such as acetone, gasoline, benzene, alcohol, carbon tetrachloride or lacquer thinner.

For further information, contact:
Fiberon, Consumer and Technical Support Department,
198 Random Dr., New London, NC 28127
Phone 800-573-8841 | Fax 704-463-7330 | email info@fiberondecking.com | www.fiberonhomeselect.com